WHAT IS THE COST OF SHIPPING?
We provide a flat shipping rate of $25 for all online purchases.
DO YOU SHIP INTERNATIONALLY?
Yes we do.
Once the item is despatched, you will receive a confirmation email with your postage tracking number. Please email firstname.lastname@example.org if you have further questions regarding your order.
WHO PAYS FOR DUTIES AND TAXES?
Your order may be subject to your country’s import duties, taxes and/or customs fees. You will be responsible for paying these duties either at the point of delivery or after delivery.
For returned orders, depending on the country, you may be able to contact your local customs office directly for a refund of these costs. If the customer rejects an international order or the customer is unable to accept the delivery and the customer has already paid duties and taxes, Punda Milia Design will not be able to refund the duties and taxes.
HOW SOON WILL MY ORDER ARRIVE?
It takes up to 5 weeks for your tote to arrive to you. However, our delivery date varies depending on the country of your delivery address. Once the item is despatched you will receive confirmation email with your tracking number. If you need a faster delivery schedule, contact us at email@example.com and we will suggest other delivery options at an extra cost.
In the event that there are delivery delays for your order, do not hesitate to email us at firstname.lastname@example.org